WOMEN'S - HEELS

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SHIPPING:

SM PASS INSIDER accounts receive Free Standard Shipping while SM Pass VIP, SUPERSTAR and ICON receive Free 2-Day Shipping on orders over $50 plus free in store return. Free Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted. The promotion does not apply on Clearance Items or Gift Card orders.

Preorder and backorder items will ship with Standard shipping once inventory becomes available, on or about the date mentioned on the website.

We also offer expedited shipping – on merchandise that is in stock. For further details, please visit our Shipping Policy page.

Due to nationwide shipping volume, you may experience a delay. We are keeping a close eye on all orders and will update you if we anticipate a change. We appreciate your patience.

RETURNS:

For your convenience, we accept returns for online orders at Steve Madden stores (only stores in the USA excluding Colorado, Utah and Savannah, GA locations). We gladly accept returns of unworn merchandise within 30 days of delivery.

You may obtain a return authorization by visiting our Returns Center or via phone, Live Chat or e-mail. You will then be able to print a prepaid return shipping label. You can either print a shipping label and drop off at FedEx location, or you can take your item(s) in to a Happy Returns Return Bar to get your refund initiated immediately. You will receive an email when your return is received and your refund has been processed.

Shipping charges are not refundable and there is a $6.95 per order return fee that covers restocking and postage back to the warehouse. Clearance items and earring purchases cannot be returned or exchanged. 

Click here to view our full Return Policy.

Women's Heels

You know that stepping out in women's high heels elevates your look—and your confidence. Our mule heels, block heels, and strappy heels have you covered for any occasion or outfit.

Square Toe Heels

Whether you choose to go with a sleek, solid color heel or a printed option that lets you showcase your personality, you'll want to pick up the accessories that complement your look. Our Make it a Match feature lets you find the handbags, and other accessories that go perfectly with your square toe heels, allowing you to instantly create a look that's perfect for stepping into work or stepping out for a night on the town.

Platform Heels

When you're styling your heels, pay attention to the shape of your shoe to inform the rest of your look. Square toe heels are the perfect way to professionalize your look, while platform heels add a kick of sexiness and can take a work outfit to a date night outfit in just a few seconds. Strappy heels can work for a dressy daytime event as well as a nighttime soiree, and mule heels are a fun way to elevate a casual outfit to the next level. Next time you're ready to dress up your look, try on a few different pairs of Steve Madden heels and notice how they steer your style.